Click chat with operator button under User account in operator consoleto interact with other available operators as shown in the screen below-
Click chat with operator button under User account in operator consoleto interact with other available operators as shown in the screen below-
Click Ticket History Report button under user account to view the Chat history report as shown highlighted in the below screen-
A change password screen under profile popup window is displayed like the one as shown below-
This tab allows a user to select an availability status from the field.
This feature allows a user to set a security question along with its associated answer. The selected security question is asked to the user at the time when a user forgets the…
This is the second tab of the user profile window and is displayed to the user as shown below-
This is the by-default selected screen for Profile and is shown as below-
Click Profile under User account to view or update the profile as shown highlighted in the below image.
An Email operator console with user account is shown in the below screen-
1. An email operator enters the credentials and the system redirects to the following screen-