This module is designed to get navigation information about a chat or the customer. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/GetChatNavigationInformation •Request Type– Post •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use- GetChatNavigationInformation { “Token”:”sdfdsavcxdgdfFD”, “ChatId”: 123, “OrgId”: 59, “OffSet”: 360 } 2. Description for Request Parameters– S.No Name Type Description […]
This module is designed to get the survey details of the chat. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/GetChatSurveyInformation •Request Type– Post •Allowed for– Admin •Json Formats- 1. Code snippet for Web Service Use- GetChatSurveyInformation { “Token”:”sdfdsavcxdgdfFD”, “ChatId”: 123 } 2. Description for Request Parameters- S.No Name Type Description 1 Token String Authentication Token 2 […]
This module has been designed to get the transcript of any particular chat. The Service URL of this module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/GetChatTranscript?Token=(Token)&ChatId=(ChatId) •Request Type- Get •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use– GetChatTranscript { “Token”:”sdfdsavcxdgdfFD”, “ChatId”: 123 } 2. Description for Request Parameters- S.No Name Type Description 1 Token String Authentication Token […]
This module has been specifically designed to get the detailed information of a particular chat. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/GetChatInformation •Request Type- Post •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use- GetChatInformation { “Token”:”sdfdsavcxdgdfFD”, “ChatId”: 123, “Offset “: 360 } 2. Description for Request Parameters- S.No Name Type Description […]
The functionality of this module is to get the chats for particular organization. The Service URL of the module is shown by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/GetChatHistory •Request Type- Post •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use- GetChatHistory { “Token”:”sdfdsavcxdgdfFD”, “OrganizationID “: 59, “SkillIDs”:”123,456″, “Offset”: 360 } 2. Description for Request Parameters- S.No Name Type Description 1 […]
This module helps to delete blocked IP entries. The Service URL of the module is shown by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/DeleteIPToBlock •Request Type- Post •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use– DeleteIPToBlock { “Token”:”sdfdsavcxdgdfFD”, “IPListId”: 123 } 2. Description for Request Parameters- S.No Name Type Description 1 Token String Authentication Token 2 IPListId Int Id of […]
This module helps to update White List IP. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/UpdateIPToBlock •Request Type- Post •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use- UpdateIPToBlock { “Token”:”sdfdsavcxdgdfFD”, “SubCampaignId”: 83, “IPListId”: 123, ” IsRange”: false, ” IPAddress”: “125.1.1.1”, ” ToIPAddress”: “”, ” IsBlocked”: “True” } 2. Description for Request Parameters– […]
This module is designed to get the blocked IP list details. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/GetIPToBlockDetails •Request Type- Post •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use– GetIPToBlockDetails { “Token”:”sdfdsavcxdgdfFD”, “IPListId”: 123 } 2. Description for Request Parameters– S.No Name Type Description 1 Token String Authentication Token 2 IPListId […]
This module has been designed to get the IP list. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/GetIPBlockList •Request Type- Post •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use– GetIPBlockList { “Token”:”sdfdsavcxdgdfFD” } 2. Description for Request Parameters– S.No Name Type Description 1 Token String Authentication Token 3. Response Example– Success: { […]
This module has been designed to add IP to block or unblock for skill. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/AddIPToBlock • Request Type- Post •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use- AddIPToBlock { “Token”: “dfsfsdfsfsdf”, “SubCampaignId”: 2, “IsRange”: true, “IPAddress”: “1.0.0.27”, “ToIPAddress”: “1.0.0.27”, “IsBlocked”: true } 2. Description for Request […]