ICE Chat API

The module has been designed to update survey question. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/UpdateSurveyQuestion •Request Type- Post •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use– UpdateSurveyQuestion { “Token”:”sdfdsavcxdgdfFD”,  “SurveyId”: 12,  “QuestionTypeId”: 1,  “Definition”: “Name”,  “Required”: “true”,  “textLength”: “50”,  “Visible”:”true”,  “SequenceNo”: 1 } 2. Description for Request Parameters– S.No Name […]

This module is used to get survey question details. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/GetSurveyQuestionDetails •Request Type- Post •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use– GetSurveyQuestionDetails { “Token”:”sdfdsavcxdgdfFD”, “QuestionId”: 123 } 2. Description for Request Parameters- S.No Name Type Description 1 Token String Authentication Token 2 QuestionId Int Id […]

This module has been designed to add a question to the survey. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/AddSurveyQuestion •Request Type- Post •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use– AddSurveyQuestion {  “Token”:”sdfdsavcxdgdfFD”,  “SurveyId”: 12,  “QuestionTypeId”: 1,  “Definition”: “Name”,  “Required”: “true”,  “textLength”: “50”,  “Visible”:”true”,  “SequenceNo”: 1 } 2. Description for Request […]

This module is used for active or inactive survey. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/ActiveInactiveSurvey •Request Type- Post •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use– ActiveInactiveSurvey { “Token”:”sdfdsavcxdgdfFD”, “SurveyId”: 123, “IsActive::true } 2. Description for Request Parameters- S.No Name Type Description 1 Token String Authentication Token 2 SurveyId Int […]

This module is used to delete the survey. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/DeleteSurvey •Request Type- Post •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use- DeleteSurvey {  “Token”:”sdfdsavcxdgdfFD”,  “SurveyId”: 123 } 2. Description for Request Parameters- S.No Name Type Description 1 Token String Authentication Token 2 SurveyId Int Id of […]

This module is used to update the survey. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/UpdateSurvey •Request Type- Post •Allowed for- Admin •Json Formats-   1. Code snippet for Web Service Use- UpdateSurvey {  “Token”:”sdfdsavcxdgdfFD”,  “SurveyTypeId”: 12,  “SurveyName”: PreChat,  “SurveyHeading”: “Prechat”,  “HeadScript”: “script”,  “FormScript”: “script”,  “SurveySubject”:”subject”,  “IsActive”: true,  “OrgId”: 59,  “SkillId”: “123”,  “IsDefault”: “True”, […]

The module has been designed to get survey details. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/GetSurveyDetails •Request Type– Post •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use– GetSurveyDetails {  “Token”:”sdfdsavcxdgdfFD”,  “SurveyId”: 123 } 2. Description for Request Parameters– S.No Name Type Description 1 Token String Authentication Token 2 SurveyId Int Id […]

The module has been designed to get survey list. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/GetSurveyList   •Request Type- Post •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use– GetSurveyList {  “Token”:”sdfdsavcxdgdfFD”,  “OrganizationID”: 59,  “SurveyTypeId”:12 } 2. Description for Request Parameters- S.No Name Type Description 1 Token String Authentication Token 2 OrganizationID […]

This module helps to create new survey. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/CreateSurvey •Request Type- Post •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use– CreateSurvey. {  “Token”:”sdfdsavcxdgdfFD”,  “SurveyTypeId”: 12,  “SurveyName”: PreChat,  “SurveyHeading”: “Prechat”,  “HeadScript”: “script”,  “FormScript”: “script”,  “SurveySubject”:”subject”,  “IsActive”: true,  “OrgId”: 59,  “SkillId”: “123”,  “IsDefault”: “True”,  “DefaultPriority”: “1”, […]

The module has been designed to perform several Survey operations on the system. The APIs covered in this module include- •CreateSurvey •GetSurveyList •GetSurveyDetails •UpdateSurvey •DeleteSurvey •ActiveInactiveSurvey •AddSurveyQuestion •GetSurveyQuestionDetails •UpdateSurveyQuestion •DeleteSurveyQuestion •PublishSurvey