User Manual

Visitor abandons a specific web page

This rule is used when one wants the invitation to popup on screen, when the visitor clicks close button and tries to leave the web page. For example, triggering a chat invitation on the checkout page or engaging customers to chat to avoid shopping cart abandonment.

To configure this rule following are the parameters.

Rule Group 7

Create Rule-Visitor abandons a specific page

Once configured, this rule will be triggered and a popup will come on the screen as soon as a visitor abandons the specified web page.

1.Click Submit button to save the rule. A confirmatory message stating Rule is created successfully is displayed.

2.Click  button to return to the previous page.

3.The newly created rule is displayed in the grid as shown in the screen below.

Rule Group 8

Created Rule-Visitor abandons a specific page

4.By default, the rule is in disabled state. One can enable it by clicking on disable icon icon.

5.Click Edit button icon to edit the created rule and the following screen appears.

Rule Group 9

Edit Rule-Visitor abandons a specific page

6.Once the changes are done click Update button button to update the configurations. A confirmatory message stating rule updated successfully will be displayed.

7.Click  button to return to the previous page.

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