This module is used to delete a user. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/DeleteUser •Request Type- Post •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use– DeleteUser { “Token”:”sdfdsavcxdgdfFD”, “UserID”: 654 } 2. Description for Request Parameters– S.No Name Type Description 1 Token String Authentication Token 2 UserID Int Id of […]
This module helps to reset the user password. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/ResetPassword •Request Type- Post •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use- ResetPassword { “Token”:”sdfdsavcxdgdfFD”, “UserId”: 59 “Password”: “Password” } 2. Description for Request Parameters- S.No Name Type Description 1 Token String Authentication Token 2 UserId Int […]
The mentioned module is used to update user in the system. The Service URL is provided by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/UpdateUser •Request Type- Post •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use– UpdateUser { “Token”:”sdfdsavcxdgdfFD”, “OrganizationID”: 59, “Username”: asmith@enterice.com, “Password”: “Password”, “Organization”: “ICE”, “Forename”: “Andrew”, “Surname”:”Smith”, “RealForename “:”Andrew”, “RealSurname”: “Smith”, “RoleId”:1, “Gender”:”Male”, “ChatLimit”:10, “SkillIds”:”12,56,79″, “Volume”:1.0 “IsMultiSession”:false, […]
This module helps to get the user details and information. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/GetUserDetails •Request Type- Post •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use– GetUserDetails { “Token”:”sdfdsavcxdgdfFD”, “UserId”: 654 } 2. Description for Request Parameters– S.No Name Type Description 1 Token String Authentication Token 2 UserId Int […]
This module has been designed to get user list for organization. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/GetUserList •Request Type- Post •Allowed for– Admin •Json Formats- 1. Code snippet for Web Service Use– GetUserList { “Token”:”sdfdsavcxdgdfFD”, ” OrganizationID “: 59 } 2. Description for Request Parameters– S.No Name Type Description 1 Token String Authentication Token […]
This module is designed to create new user. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/CreateUser •Request Type- Post •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use– CreateUser { “Token”:”sdfdsavcxdgdfFD”, “OrganizationID”: 59, “Username”: asmith@enterice.com, “Password”: “Password”, “Organization”: “ICE”, “Forename”: “Andrew”, “Surname”:”Smith”, “RealForename “:”Andrew”, “RealSurname”: “Smith”, “RoleId”:1, “Gender”:”Male”, “ChatLimit”:10, “SkillIds”:”12,56,79″, “Volume”:1.0 “IsMultiSession”:false, […]
This API for Chat module is designed to perform certain user operations. The various sections covered under this module include- •CreateUser •GetUserList •GetUserDetails •UpdateUser •ResetPassword •DeleteUser •ImportUsers •AddLogoutReason •GetLogoutReasonList •GetLogoutReasonDetails •UpdateLogoutReason •DeleteLogoutReason •AddIPWhiteList •GetIPWhiteList •GetWhiteListIPDetails •UpdateWhiteListIP •DeleteWhiteListIP
The user with Admin role is subjected to various authorization controls. An Admin user has a right to create organization, other users, skills, assigning skills to the users. For Chat APIs, several modules have designed for an Admin user. These include- •User API •CannedResponses API •Customer API •Survey API •Campaign API •Skill API
This feature is designed to logout the user from the system. Given below is the Service URL of the logout module- https://www.enterice.com/ICEAPI/api/Authenticate/Logout •Allowed for Admin •Json Formats– 1. Code snippet for Web Service Use- Logout { “UserId”:738, “Token”: “eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJvcmdpZCI6MTI4LCJ1c2VybmFtZSI6ImFkbWluQGljZS5jb20iLCJleHAiOjE0ODE2NjY4MjF9.iChL1ivVQOE81ONgQzY6olz7abVpexb3xtTN6CAGoek”, } 2. Description for Request Parameters S.No Name Type Description 1 UserID Int ID of User 2 Token String Authentication […]
The Login feature is designed to provide the output token and other information to the user. The Service URL of this feature is given by the following link- https://www.enterice.com/ICEAPI/api/Authenticate/Login •Allowed for– Admin •Json Formats– 1. Code snippet for Web Service Use– Login { “OrganisationID”: 59, “UserName”: “Alistair@etechtexas.com“, “Password”: “Password” } 2. Description […]