This module has been designed to get canned phrase menu details. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/GetCannedMenuDetails •Request Type– Post •Allowed for- Admin •Json Formats– 1. Code snippet for Web Service Use– GetCannedMenuDetails { “Token”:”sdfdsavcxdgdfFD”, “MenuCategoryId”: 830 } 2. Description for Request Parameters– S.No Name Type Description 1 Token String Authentication Token 2 MenuCategoryId […]
This module helps to add menu in canned responses set. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/AddCannedMenu •Request Type– Post •Allowed for– Admin •Json Formats– 1. Code snippet for Web Service Use– AddCannedMenu { “Token”:”sdfdsavcxdgdfFD”, “CategoryID”: 822, “MenuName”: ICE Menu, “IsParent”: 0, “ParentCategoryId”:822, “PositionOrder:”:1, “IsEnabled”: “True” } 2. Description for Request Parameters- S.No Name Type […]
The module has been designed to delete canned responses set. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/DeleteCannedResponsesSet •Request Type– Post •Allowed for– Admin •Json Formats– 1. Code snippet for Web Service Use– DeleteCannedResponsesSet { “Token”:”sdfdsavcxdgdfFD”, “CategoryID”: 35 } 2. Description for Request Parameters- S.No Name Type Description 1 Token String Authentication Token 2 CategoryID Int […]
This module is designed to update canned responses set. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/UpdateCannedResponsesSet •Request Type– Post •Allowed for– Admin •Json Formats– 1. Code snippet for Web Service Use– UpdateCannedResponsesSet { “Token”:”sdfdsavcxdgdfFD”, “CategoryID”: “35”, “CID” : 13 “CannedSetName”: “Service Canned Response”, “SkillIDs”: “113,466” } 2. Description for Request Parameters– S.No Name Type Description […]
This module helps to load all the details about canned response set with menu and canned phrases. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/EnableDisableCannedResponsesSet •Request Type– Post •Allowed for– Admin •Json Formats– 1. Code snippet for Web Service Use– EnableDisableCannedResponsesSet { “Token”:”sdfdsavcxdgdfFD”, “CategoryId”: “830” “Flag”:1 } 2. Description for Request Parameters– S.No Name Type Description […]
This module helps to load all the details about canned response set with menu and canned phrases. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/GetCannedResponsesDetails •Request Type– Post •Allowed for– Admin •Json Formats– 1. Code snippet for Web Service Use– GetCannedResponsesDetails { “Token”:”sdfdsavcxdgdfFD”, “CategoryId”: 830, “CannedSetID “: 35 } 2. Description for Request Parameters– S.No Name […]
This module is designed to get the canned responses set list. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/GetCannedResponsesSetList •Request Type– Post •Allowed for– Admin •Json Formats– 1. Code snippet for Web Service Use- GetCannedResponsesSetList { “Token”:”sdfdsavcxdgdfFD”, “OrgId”: 59 } 2. Description for Request Parameters– S.No Name Type Description 1 Token String Authentication Token 2 OrgId […]
This module is used to create canned responses set in the system. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/CreateCannedResponsesSet •Request Type– Post •Allowed for– Admin •Json Formats– 1. Code snippet for Web Service Use– CreateCannedResponsesSet { “Token”:”sdfdsavcxdgdfFD”, “OrganizationID”: 59, “CannedSetName”: “Service Canned Response”, “SkillIDs”: “113,466” } 2. Description for Request Parameters- S.No Name Type Description […]
The module has been designed to perform operations on Canned Responses for the system. The various sections covered under this module include- •CreateCannedResponses •GetCannedResponsesList •GetCannedResponsesDetails •EnableDisableCannedResponses •UpdateCannedResponses •DeleteCannedResponses •AddCannedMenu •GetCannedMenuDetails •UpdateCannedMenu •DeleteCannedMenu •EnableDisableCannedMenu •MoveCannedMenuIn •MoveCannedMenuOut •MoveCannedMenuUp •MoveCannedMenuDown •AddCannedPhrase •InsertCannedPhraseDetails •GetCannedPhraseDetails •UpdateCannedPhrase •DeleteCannedPhrase •EnableDisableCannedPhrase •MoveCannedPhraseIn •MoveCannedPhraseOut •MoveCannedPhraseUp •MoveCannedPhraseDown •ImportCannedResponses •ExportCannedResponses
This module has been designed to delete white list IP details. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/ChatAdmin/DeleteWhiteListIP •Request Type- Post •Allowed for– Admin •Json Formats- 1. Code snippet for Web Service Use– DeleteWhiteListIP { “Token”:”sdfdsavcxdgdfFD”, “WhiteListId”: 123 } 2. Description for Request Parameters- S.No Name Type Description 1 Token String Authentication Token 2 WhiteListId […]