This module is used to create canned responses set in the system. The Service URL of the module is given by the following link-
https://www.enterice.com/ICEAPI/api/ChatAdmin/CreateCannedResponsesSet
•Request Type–
Post
•Allowed for–
Admin
•Json Formats–
1. Code snippet for Web Service Use–
CreateCannedResponsesSet
{
“Token”:”sdfdsavcxdgdfFD”,
“OrganizationID”: 59,
“CannedSetName”: “Service Canned Response”,
“SkillIDs”: “113,466”
}
2. Description for Request Parameters-
| S.No | Name | Type | Description |
| 1 | Token | String | Authentication Token |
| 2 | OrganizationID | Int | Id of organization |
| 3 | CannedSetName | String | Name of canned responses set |
| 4 | SkillIDs | Int | Comma separated skillIDs |
3. Response Example–
Success:
{ “Message”: ” Success”,
“CannedSetID”:35,
” CategoryId”: 830
}
Fail:
{ “message”: ” The request is invalid.” }