In cases where visitor needs to make a payment, agent initiates a payment link with amount for the visitor to make secure payment via chat to visitor’s console.
- Visitor will receive the payment link as shown in the image below
- By clicking on the payment link, visitor gets redirected to the payment gateway login screen.
- Visitors can login to their payment gateway account with valid credentials wherein they will be redirected to the payment interface. This is as shown in the below screen-
- Once the visitor makes the payment successfully, the success message will be displayed in the console. The entered amount will be visible in the agent console