This functionality, when set from admin panel activates notification in visitor’s console, when a chat is received in minimized embedded window.
There are two formats in this case-
- When an embedded window is configured as Bar from admin then the visitor will receive the notifications in following format-
- When an embedded chat window is configured as Button from admin, the visitor console will have the unread message notifications in following format-
The color of the minimized embedded window will be as per the selected GUI from admin.