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Home
FAQ
Documentation
- User Manual
- API Documentation
Case Studies
Knowledge Base
Video Guides
Blog
Updates

User Manual

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Welcome To ICE Interface

About Us
Contact Us
Key Features
System Requirements
Getting Started
Forgot Password
Account Locked on Multiple Invalid Attempts
Bypassing Pre-Chat Survey

Operator Console
- Overview
Supervisor Console
- Overview
Visitor Console

Operator Console
- Overview
Supervisor Console
- Overview

ICE Admin Overview

Rule Engine Script Generator
- Edit Rule Engine Script
- Create Rule Engine Script
Invitations
Config Rule Engine
- Set Up New Rule
- Rule Groups
Rule Engine FAQs

Create/View Agent
- Add Agent
Bot Agent Configuration
Reports
- Chat Bot Transcript
- Bot Analytics Report
Set Time For Bot
Chatbot Form

ICE Chat Plugin

ICE Mobile Chat Application

Visitor Console

A visitor’s console in an ICE software has the following interface-

Visitor console 1

Visitor Console Details Nanorep

About Knowledge Base

An ideology to provide an in-depth material and elaboration about various aspects of our products.

Key Categories

User Manual
Blog
FAQs

Value Adding Catalogues

Video Guides
Case Studies
Knowledge Base

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