User Manual

Contacts

An email operator can store a new sender in contact list. This could be later viewed for reference.

Click Contacts on the menu as shown in the below screen-

The system will redirect the user to following screen-

Contact 2

Given below are the elements of the screen along with their descriptions-

                                        Screen Elements

                                                  Description

Contact List

Contact list  of the table

New Contact

Click the drop down to select a name from the list

Go

Click Go button to view the details

Contact Name

Enter contact name

Virtual Name

Enter virtual name of the contact

Email

Enter Email of the contact

Address

Enter address of the contact

City

Enter city name of the contact

State

Enter name of the state

Country

Enter the name of the country

Zipcode

Enter zipcode of the address

Notes

Enter reference notes for contacts

Website

Enter name of the website

•Enter Contact Name and Email ID marked as mandatory fields in Contact Information window and click Add button button to add a contact list.

•Select a name from New Contact dropdown field and click Go button in Contact Information window. When the fields are auto populated,  click Update button to update the contact list.

•Click Cancel button to cancel the process.

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