Admin can add an operator survey.
Click 
to create new survey and the following screen will appear.
Create Operator Survey
| Screen Elements | Description |
|
Type |
The default type is Chat Operator. |
|
Skill |
Displays the skill. |
|
Name |
Displays the name of survey. |
|
Description |
Displays the description of survey. |
|
Email Notification |
Select and enter valid email address to receive email notification for Operator Survey submitted by Operator. |
|
Survey Questions |
Click button to add new survey questions. |
The grid displays the questions configured for an operator. Admin can also edit the questions set by clicking on 
icon.
Click 
button to save the changes