ICE Chat API

UpdateUser

The mentioned module is used to update user in the system. The Service URL is provided by the following link-

https://www.enterice.com/ICEAPI/api/ChatAdmin/UpdateUser

•Request Type-

Post

•Allowed for-

Admin

•Json Formats-

1. Code snippet for Web Service Use

UpdateUser

{

“Token”:”sdfdsavcxdgdfFD”,

“OrganizationID”: 59,

“Username”: asmith@enterice.com,

“Password”: “Password”,

“Organization”: “ICE”,

“Forename”: “Andrew”,

“Surname”:”Smith”,

“RealForename “:”Andrew”,

“RealSurname”: “Smith”,

“RoleId”:1,

“Gender”:”Male”,

“ChatLimit”:10,

“SkillIds”:”12,56,79″,

“Volume”:1.0

“IsMultiSession”:false,

“RingType”:”Sound 1″

}

 

2. Description for Request Parameters

S.No Name Type Description
1 Token String Authentication Token
2 OrganizationID Int Id of organization
3 Username String Name of user
4 Password String Password of user
5 Organization String Name of organization
6 Forename String User’s first name
7 Surname String User’s last name
8 RealForeName String User’s real first name
9 RealSurname String User’s real last name
10 RoleId Int 1=Admin, 2=Agent, 3=Supervisor
11 Gender String Gender of user
12 ChatLimit Int Chat limit
13 SkillIds Int Comma separated skillIDs
14 Volume Int Volume of ring
15 IsMultiSession Bit Is multi session allowed or not
16 RingType String Type of ring

 

3. Response Example-

Success:

{ “Message”: ” Success”}

Fail:

{ “message”: ” The request is invalid.” }

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