ICE Chat API

UpdateSkill

This module helps to update the skill details. The Service URL of the module is given by the following link-

https://www.enterice.com/ICEAPI/api/ChatAdmin/UpdateSkill

•Request Type-

Post

•Allowed for-

Admin

•Json Formats-

1. Code snippet for Web Service Use

UpdateSkill

{

“Token”:”sdfdsavcxdgdfFD”,

“SkillId”: “1”,

“SkillName”:”Email Skill”,

“IsSignatureEnabled”:”True”,

“SignatureDetails”:”MySignature”,

“IsRecording”:”False”,

“GreetingMessage”:”Message”,

“WelcomeMessage”:”Message”

“WaitingMessage”:”Message”,

“OfflineMessage”:”Message”,

“ChatProcessingMesssage”:”Message”,

“ChatProcessingWaitMessage”:”Message”

}

2. Description for Request Parameters-

S.No Name Type Description
1 Token String Authentication Token
2 SkillId Int Id of skill
3 SkillName String Name of skill
4 GreetingMessage String Greeting Message
5 WelcomeMessage String Welcome Message
6 Waiting Message String Waiting Message
7 OfflineMessage String Offline Message
8 ChatProcessingMessage String Chat processing message
9 ChatProcessingWaitMessage String Chat processing wait message
10 IsSignatureEnabled Bit Signature enabled or disabled
11 SignatureDetails String Details of the signature
12 IsRecording Bit Recording enabled or disabled

3. Response Example

Success:

{ “Message”: ” Success” }

Fail:

{ “message”: ” The request is invalid.” }

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