This module is designed to update canned responses set. The Service URL of the module is given by the following link-
https://www.enterice.com/ICEAPI/api/ChatAdmin/UpdateCannedResponsesSet
•Request Type–
Post
•Allowed for–
Admin
•Json Formats–
1. Code snippet for Web Service Use–
UpdateCannedResponsesSet
{
“Token”:”sdfdsavcxdgdfFD”,
“CategoryID”: “35”,
“CID” : 13
“CannedSetName”: “Service Canned Response”,
“SkillIDs”: “113,466”
}
2. Description for Request Parameters–
| S.No | Name | Type | Description |
| 1 | Token | String | Authentication Token |
| 2 | CategoryID | Int | Id of category |
| 3 | CID | Int | Id of canned response set |
| 4 | CannedSetName | String | Name of canned response set |
| 5 | SkillIDs | Int | Comma separated skillIDs |
3. Response Example–
Success:
{ “Message”: ” Success” }
Fail:
{ “message”: ” The request is invalid.” }