{"id":13422,"date":"2020-06-05T02:47:49","date_gmt":"2020-06-05T02:47:49","guid":{"rendered":"https:\/\/help.enterice.com\/ice\/?p=13422"},"modified":"2020-06-05T02:47:49","modified_gmt":"2020-06-05T02:47:49","slug":"visual-timer-notification","status":"publish","type":"post","link":"https:\/\/help.enterice.com\/ice\/visual-timer-notification\/","title":{"rendered":"Visual Timer Notification"},"content":{"rendered":"<p>During an ongoing chat, the system integrates a timer notification on chat grid to the left of agent console.\u00a0This timer notification will continue to run unless a new message is triggered either from agent\u2019s console or from visitor\u2019s end.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-12800\" src=\"https:\/\/help.enterice.com\/ice\/wp-content\/uploads\/sites\/2\/2019\/10\/Visual-time-notification.png\" alt=\"\" width=\"1365\" height=\"658\" srcset=\"https:\/\/help.enterice.com\/ice\/wp-content\/uploads\/sites\/2\/2019\/10\/Visual-time-notification.png 1365w, https:\/\/help.enterice.com\/ice\/wp-content\/uploads\/sites\/2\/2019\/10\/Visual-time-notification-300x145.png 300w, https:\/\/help.enterice.com\/ice\/wp-content\/uploads\/sites\/2\/2019\/10\/Visual-time-notification-768x370.png 768w, https:\/\/help.enterice.com\/ice\/wp-content\/uploads\/sites\/2\/2019\/10\/Visual-time-notification-1024x494.png 1024w\" sizes=\"auto, (max-width: 1365px) 100vw, 1365px\" \/><\/p>\n<p><a href=\"https:\/\/help.enterice.com\/ice\/documentation\/icechat\/operator-console\/overview\/responding-chats\/visual-timer-notification\/\" target=\"_blank\" rel=\"noopener\">Read More<\/a><\/p>\n<p><a href=\"https:\/\/help.enterice.com\/ice\/category\/updates\/\" target=\"_blank\" rel=\"noopener\">Back<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>During an ongoing chat, the system integrates a timer notification on chat grid to the left of agent console.\u00a0This timer [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":11763,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[634],"tags":[],"class_list":["post-13422","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-updates"],"_links":{"self":[{"href":"https:\/\/help.enterice.com\/ice\/wp-json\/wp\/v2\/posts\/13422","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.enterice.com\/ice\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.enterice.com\/ice\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.enterice.com\/ice\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/help.enterice.com\/ice\/wp-json\/wp\/v2\/comments?post=13422"}],"version-history":[{"count":1,"href":"https:\/\/help.enterice.com\/ice\/wp-json\/wp\/v2\/posts\/13422\/revisions"}],"predecessor-version":[{"id":13423,"href":"https:\/\/help.enterice.com\/ice\/wp-json\/wp\/v2\/posts\/13422\/revisions\/13423"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/help.enterice.com\/ice\/wp-json\/wp\/v2\/media\/11763"}],"wp:attachment":[{"href":"https:\/\/help.enterice.com\/ice\/wp-json\/wp\/v2\/media?parent=13422"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.enterice.com\/ice\/wp-json\/wp\/v2\/categories?post=13422"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.enterice.com\/ice\/wp-json\/wp\/v2\/tags?post=13422"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}