{"id":13414,"date":"2020-06-05T01:49:55","date_gmt":"2020-06-05T01:49:55","guid":{"rendered":"https:\/\/help.enterice.com\/ice\/?p=13414"},"modified":"2020-06-05T01:52:36","modified_gmt":"2020-06-05T01:52:36","slug":"chat-bot","status":"publish","type":"post","link":"https:\/\/help.enterice.com\/ice\/chat-bot\/","title":{"rendered":"Chat Bot"},"content":{"rendered":"<p>A chat bot is a configurable feature in ICE application which when implemented allows a visitor to interact with a bot before actually connecting them to the real time agent. The connectivity with a real time agent takes place only if the settings for same has been done. There are several procedures to set up a trained chat bot, thus making it eligible to interact with the real world.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-13232 aligncenter\" src=\"https:\/\/help.enterice.com\/ice\/wp-content\/uploads\/sites\/2\/2018\/10\/CB38.png\" alt=\"\" width=\"308\" height=\"607\" srcset=\"https:\/\/help.enterice.com\/ice\/wp-content\/uploads\/sites\/2\/2018\/10\/CB38.png 308w, https:\/\/help.enterice.com\/ice\/wp-content\/uploads\/sites\/2\/2018\/10\/CB38-152x300.png 152w\" sizes=\"auto, (max-width: 308px) 100vw, 308px\" \/><\/p>\n<p><a href=\"https:\/\/help.enterice.com\/ice\/documentation\/chat-bot\/\" target=\"_blank\" rel=\"noopener\">Read More<\/a><\/p>\n<p><a href=\"https:\/\/help.enterice.com\/ice\/category\/updates\/\" target=\"_blank\" rel=\"noopener\">Back<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A chat bot is a configurable feature in ICE application which when implemented allows a visitor to interact with a [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":11763,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[634],"tags":[],"class_list":["post-13414","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-updates"],"_links":{"self":[{"href":"https:\/\/help.enterice.com\/ice\/wp-json\/wp\/v2\/posts\/13414","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.enterice.com\/ice\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.enterice.com\/ice\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.enterice.com\/ice\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/help.enterice.com\/ice\/wp-json\/wp\/v2\/comments?post=13414"}],"version-history":[{"count":3,"href":"https:\/\/help.enterice.com\/ice\/wp-json\/wp\/v2\/posts\/13414\/revisions"}],"predecessor-version":[{"id":13417,"href":"https:\/\/help.enterice.com\/ice\/wp-json\/wp\/v2\/posts\/13414\/revisions\/13417"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/help.enterice.com\/ice\/wp-json\/wp\/v2\/media\/11763"}],"wp:attachment":[{"href":"https:\/\/help.enterice.com\/ice\/wp-json\/wp\/v2\/media?parent=13414"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.enterice.com\/ice\/wp-json\/wp\/v2\/categories?post=13414"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.enterice.com\/ice\/wp-json\/wp\/v2\/tags?post=13414"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}