{"version":"1.0","provider_name":"Integrated Customer Engagement (ICE)","provider_url":"https:\/\/help.enterice.com\/ice","author_name":"admin","author_url":"https:\/\/help.enterice.com\/ice\/author\/admin\/","title":"Chatbots- An Inventive Solution By Enterice For Niches - Integrated Customer Engagement (ICE)","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"k3tgJr5XhO\"><a href=\"https:\/\/help.enterice.com\/ice\/knowledgebase\/chatbots-an-inventive-solution-by-enterice-for-niches\/\">Chatbots- An Inventive Solution By Enterice For Niches<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/help.enterice.com\/ice\/knowledgebase\/chatbots-an-inventive-solution-by-enterice-for-niches\/embed\/#?secret=k3tgJr5XhO\" width=\"600\" height=\"338\" title=\"&#8220;Chatbots- An Inventive Solution By Enterice For Niches&#8221; &#8212; Integrated Customer Engagement (ICE)\" data-secret=\"k3tgJr5XhO\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/* ]]> *\/\n<\/script>\n","description":"There are times in BPO industries, when agents come across some visitors who do not have any purpose for engaging the chat feature. Consequently. the responding agents have no option but to keep engaging these visitors by replying. They cannot just terminate the chat as they are instructed not to do so unless the visitor [&hellip;]","thumbnail_url":"https:\/\/help.enterice.com\/ice\/wp-content\/uploads\/sites\/2\/2018\/08\/Chatbots-An-Inventive-Solution-By-Enterice-For-Niches.jpg"}