{"version":"1.0","provider_name":"Integrated Customer Engagement (ICE)","provider_url":"https:\/\/help.enterice.com\/ice","author_name":"prashant","author_url":"https:\/\/help.enterice.com\/ice\/author\/prashant\/","title":"Chatbot Form - Integrated Customer Engagement (ICE)","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"ryKkuNGH5Q\"><a href=\"https:\/\/help.enterice.com\/ice\/documentation\/chat-bot\/chatbot-form\/\">Chatbot Form<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/help.enterice.com\/ice\/documentation\/chat-bot\/chatbot-form\/embed\/#?secret=ryKkuNGH5Q\" width=\"600\" height=\"338\" title=\"&#8220;Chatbot Form&#8221; &#8212; Integrated Customer Engagement (ICE)\" data-secret=\"ryKkuNGH5Q\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/* ]]> *\/\n<\/script>\n","description":"Whenever a visitor initiates a chat, firstly the chatbot will try to help the visitor by understanding and solving the visitor\u2019s query. The visitors also have the option to connect to the live agent by requesting the same to the chatbot. In case if no agent is available and the chatbot doesn\u2019t understand the visitor\u2019s [&hellip;]","thumbnail_url":"https:\/\/help.enterice.com\/ice\/wp-content\/uploads\/sites\/2\/2021\/12\/ICE-Home-Page-1.png"}