{"version":"1.0","provider_name":"Integrated Customer Engagement (ICE)","provider_url":"https:\/\/help.enterice.com\/ice","author_name":"admin","author_url":"https:\/\/help.enterice.com\/ice\/author\/admin\/","title":"Service Level API - Integrated Customer Engagement (ICE)","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"0xs6cuFec8\"><a href=\"https:\/\/help.enterice.com\/ice\/documentation\/admin-3\/service-level-api\/\">Service Level API<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/help.enterice.com\/ice\/documentation\/admin-3\/service-level-api\/embed\/#?secret=0xs6cuFec8\" width=\"600\" height=\"338\" title=\"&#8220;Service Level API&#8221; &#8212; Integrated Customer Engagement (ICE)\" data-secret=\"0xs6cuFec8\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/* ]]> *\/\n<\/script>\n","description":"A user can perform operations for the service level of Email APIs. The various modules of service level covered under this section include- \u2022Create Service Level \u2022Get Service Level List \u2022Get Service Level Details \u2022Update Service Level \u2022Delete Service Level \u2022Enable Disable Service Level \u2022Add SLA Hours \u2022Get SLA Hours List \u2022Get SLA Hours Details [&hellip;]"}