{"version":"1.0","provider_name":"Integrated Customer Engagement (ICE)","provider_url":"https:\/\/help.enterice.com\/ice","author_name":"admin","author_url":"https:\/\/help.enterice.com\/ice\/author\/admin\/","title":"HOW ICE EMAIL HELPED A TELECOM COMPANY - Integrated Customer Engagement (ICE)","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"g4flOqGVj8\"><a href=\"https:\/\/help.enterice.com\/ice\/casestudy\/how-ice-email-helped-a-telecom-company\/\">HOW ICE EMAIL HELPED A TELECOM COMPANY<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/help.enterice.com\/ice\/casestudy\/how-ice-email-helped-a-telecom-company\/embed\/#?secret=g4flOqGVj8\" width=\"600\" height=\"338\" title=\"&#8220;HOW ICE EMAIL HELPED A TELECOM COMPANY&#8221; &#8212; Integrated Customer Engagement (ICE)\" data-secret=\"g4flOqGVj8\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/cdnkb.enterice.com\/wp-content\/uploads\/sites\/2\/2018\/07\/Telecom_Updated.jpg","thumbnail_width":690,"thumbnail_height":515,"description":"Renowned to be the world&#8217;s leading retailer of telecom services, this company owns multiple individual businesses. Further, the company holds sound proficiency and experience in the same field but the gauge of operations proved out to be complex and costly to deliver steady responses to the rapidly growing customer inquiries. On an account, the email [&hellip;]"}