The module has been designed to load canned responses by Parent Id. The Service URL for this module is given by the following link-
https://www.enterice.com/ICEAPI/api/Email/LoadNodeByParentID_Canned_Responses_AgentConsole
•Allowed for-
Agent
•Json Formats-
1. Code snippet for Web Service Use-
LoadNodeByParentID_Canned_Responses_AgentConsole
{
“ParentId”: 125,
“CID”: 35,
“Token”: “eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJvcmdpZCI6MTI4LCJ1c2VybmFtZSI6ImFAYS5jb20iLCJleHAiOjE0ODI1MDYyOTl9.DTuDBcnIQf8KrKAv5ehay4SLDukbdvP0zXTeMxt_KQo”
}
2. Description for Request Parameters-
| S.No | Name | Type | Description |
| 1 | ParentId | Int | Id of main Parent category |
| 2 | CID | Int | Id of category |
| 3 | Token | String | Authntication Token |
3. Response Example-
Success:
[
{
“Message”: “Success”,
“Id_Category”: 132,
“Name”: “SoftwarePhrase”,
“ParentId”: 128,
“PositionOrder”: 7,
“IsParent”: false,
“IsActive”: true,
“OrgId”: 125
}
]
Fail:
{“Message”:”The request is invalid.”}