This module is used to update the user in the system. A user could use the following Service URL to access the Update User module- https://www.enterice.com/ICEAPI/api/EmailAdmin/UpdateUser •Allowed for Admin •Json Formats- 1. Code snippet for Web Service Use- { “OrgId”: 128, “UserId”: 2086, “UserName”: “Jack@tri.com”, “ForeName”: “jack”, “SurName”: “S”, “RealForeName”: “Jack”, “RealSurName”: “S”, “RoleId”: 2, “Gender”: “Male”, […]
The Service Description of this module is to get the user information from the system. Following link defines the Service URL for GetUserDetails- https://www.enterice.com/ICEAPI/api/EmailAdmin/GetUserDetails •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use- GetUserDetails { “UserID”: 59, “Token”: “eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJvcmdpZCI6MTI4LCJ1c2VybmFtZSI6ImFkbWluQHRlc3QuY29tIiwiZXhwIjoxNDgyMTY3MDk0fQ.hmz3O5s8wIAvb-5nIz6WVqOfJ3LdsMnnu_GyddDyRrM” } 2. Description for Request Parameters- S.No Name Type Description 1 Token String Authentication Token 2 UserId Int Id […]
This module is designed to get user list for Organization. The users can access the module from the following Service URL below- https://www.enterice.com/ICEAPI/api/EmailAdmin/GetUserList •Allowed for Admin •Json Formats- 1. Code snippet for Web Service Use- GetUserList { “OrgId”: 59, “Token”: “eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJvcmdpZCI6MTI4LCJ1c2VybmFtZSI6ImFkbWluQHRlc3QuY29tIiwiZXhwIjoxNDgyMTY3MDk0fQ.hmz3O5s8wIAvb-5nIz6WVqOfJ3LdsMnnu_GyddDyRrM” } 2. Description for Request Parameters- S.No Name Type Description 1 Token String Authentication Token 2 OrgId Int […]
An Admin user uses this module to create a new user. The following Service URL could be followed to access the module- https://www.enterice.com/ICEAPI/api/EmailAdmin/CreateUser •Allowed for Admin •Json Formats 1. Code snippet for Web Service Use- { “UserName”: “mjohnson@enterice.com”, “PassWord”: “Password”, “OrgId”: 59 “ForeName”: “Michael”, “SurName”: “Johnson”, “RealForeName”: “Michael”, “RealSurName”: “Johnson”, “RoleId”: 2, “Gender”: “Male”, “TicketLimit”: 30, “Skillids”: “321”, […]
The User API under Admin user is used to perform operations for various modules of the user. A User API consists of the following subsections- •CreateUser •GetUserList •GetUserDetails •UpdateUser •ResetPassword •DeleteUser
The Admin user has various authorization rights. An admin can create an entire organization, various users which include Supervisors and Agents. An Admin can also create various skills and has control over various modules such as Users, Site Configuration, Rule Engine, Reports and Profile. Email API allows an Admin user to create and customize the […]
The Service Description of this feature is to logout the user from the system. Given below is the Service URL of the logout module- https://www.enterice.com/ICEAPI/api/Authenticate/Logout •Allowed for Every user •Json Formats- 1. The user should consider the following code snippet for Web Service Use– Logout { “UserId”:738, “Token”: “eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJvcmdpZCI6MTI4LCJ1c2VybmFtZSI6ImFkbWluQGljZS5jb20iLCJleHAiOjE0ODE2NjY4MjF9.iChL1ivVQOE81ONgQzY6olz7abVpexb3xtTN6CAGoek”, } 2. Description for Request Parameters S.No Name Type Description 1 UserID […]
The Login feature is designed to provide the token and other information to the user of the system. Follow the mentioned URL to access the Login screen- https://www.enterice.com/ICEAPI/api/Authenticate/Login •Allowed for- Every user •Json Formats- 1. Consider the following code snippet for Web Service Use– Login { “Organisation ID”: 59, “UserName”: “Alistair@etechtexas.com“, […]
Any user, in order to access the Email API feature of the system, need to have the authorization control. The authorization feature consists of the following modules- •Login •Logout
This documentation has been specifically written as a help manual on ICE Email API. It includes illustrations on various modules and parameters encapsulated for designing the Email API for ICE software. The developers should observe all the code snippets and entities for hassle free integration in their software or product. The developers would also be […]