ICE Email APIs

The module is used to delete service level. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/EmailAdmin/DeleteServiceLevel •Allowed for Admin •Json Frames- 1. Code snippet for Web Service Use- DeleteServiceLevel {  “SLAId”: 47,  “Token”: “eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJvcmdpZCI6MTI4LCJ1c2VybmFtZSI6ImRzYUBnbWFpbC5jb20iLCJleHAiOjE0ODI0MTk1NDV9.XgR8TsDNwmsUezVykeUzGcISUsmpT5Nx-aUYaMScmDw” } 2. Description for Request Parameters- S.No Name Type Description 1 Token String Authentication Token 2 SLAId Int Id of […]

This module is used to update the service level. The Service URL of the module is represented by the following link- https://www.enterice.com/ICEAPI/api/EmailAdmin/UpdateServiceLevel •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use- UpdateServiceLevel {  “SLAId”: 45,  “SLAName”: “SalesRule”,  “SkillId”: 665,  “UserId”: 1167,  “OrgId”: 128,  “IsActive”: false,  “Token”: “eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJvcmdpZCI6MTI4LCJ1c2VybmFtZSI6ImRzYUBnbWFpbC5jb20iLCJleHAiOjE0ODI0MTk1NDV9.XgR8TsDNwmsUezVykeUzGcISUsmpT5Nx-aUYaMScmDw” } 2. Description for Request Parameters- S.No Name Type […]

This module is used to get service level details.The Service URL of the module is supported by the following link- https://www.enterice.com/ICEAPI/api/EmailAdmin/GetServiceLevelDetails •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use- GetServiceLevelDetails {  “SLAId”: 45,  “Token”: “eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJvcmdpZCI6MTI4LCJ1c2VybmFtZSI6ImRzYUBnbWFpbC5jb20iLCJleHAiOjE0ODI0MTk1NDV9.XgR8TsDNwmsUezVykeUzGcISUsmpT5Nx-aUYaMScmDw” } 2. Description for Request Parameters- S.No Name Type Description 1 Token String Authentication Token 2 SLAId Int Id of […]

The module helps the user to get service level list. The Service URL of the module is supported by the following link- https://www.enterice.com/ICEAPI/api/Admin/GetServiceLevelList •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use- GetServiceLevelList {  “OrgId”: 59,  “Token”: “eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJvcmdpZCI6MTI4LCJ1c2VybmFtZSI6ImRzYUBnbWFpbC5jb20iLCJleHAiOjE0ODI0MTk1NDV9.XgR8TsDNwmsUezVykeUzGcISUsmpT5Nx-aUYaMScmDw” } 2. Description for Request Parameters- S.No Name Type Description 1 Token String Authentication Token 2 OrgId Int […]

This module helps to create service level for email. The Service URL of the module is supported by the following link- https://www.enterice.com/ICEAPI/api/EmailAdmin/CreateServiceLevel •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use- CreateServiceLevel {  “OrgId”: 59,  “SkillId”: 663,  “UserId”: 1167,  “SLAName”: “SalesSLA”,  “StartHours”: 00,  “EndHours”: 12,  “ColorCode”: “99FF33”,  “IsActive”: false,  “Token”: “eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJvcmdpZCI6MTI4LCJ1c2VybmFtZSI6ImRzYUBnbWFpbC5jb20iLCJleHAiOjE0ODI0MTk1NDV9.XgR8TsDNwmsUezVykeUzGcISUsmpT5Nx-aUYaMScmDw” } 2. Description for Request […]

A user can perform operations for the service level of Email APIs. The various modules of service level covered under this section include- •Create Service Level •Get Service Level List •Get Service Level Details •Update Service Level •Delete Service Level •Enable Disable Service Level •Add SLA Hours •Get SLA Hours List •Get SLA Hours Details […]

A user can enable or disable email server through the use of this module. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/EmailAdmin/EnableDisableEmailServer •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use- EnableDisableEmailServer {  “EmailServerId”: 74,  “IsActive”: false,  “Token”: “eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJvcmdpZCI6MTI4LCJ1c2VybmFtZSI6ImRzYUBnbWFpbC5jb20iLCJleHAiOjE0ODI0MTk1NDV9.XgR8TsDNwmsUezVykeUzGcISUsmpT5Nx-aUYaMScmDw” } 2. Description for Request Parameters- S.No Name Type Description 1 Token […]

A user can delete an email server configuration from the use of this module. The Service URL of the module is given by the following link- https://www.enterice.com/ICEAPI/api/EmailAdmin/DeleteEmailServer •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use- DeleteEmailServer {  “EmailServerId”: 76,  “Token”: “eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJvcmdpZCI6MTI4LCJ1c2VybmFtZSI6ImRzYUBnbWFpbC5jb20iLCJleHAiOjE0ODI0MTk1NDV9.XgR8TsDNwmsUezVykeUzGcISUsmpT5Nx-aUYaMScmDw” } 2. Description for Request Parameters- S.No Name Type Description 1 Token String Authentication […]

This module is used to update email server configuration by the user. The Service URL of the module is supported by following link- https://www.enterice.com/ICEAPI/api/EmailAdmin/UpdateEmailServer •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use- UpdateEmailServer {  “OrgId”: 59,  “SkillId”: 663,  “SMTPServerAddress”: “smtp.mail.com”,  “SMTPUserName”: “HHarry”,  “SMTPPassword”: “Clark1!”,  “SMTPMailbox”: “hclarke@etechtexas.com”,  “SMTPPort”: “587”,  “SMTPPollrate”: “10”,  “Status”: “Enabled”,  “IsEmailSpoofing”: true, […]

The module helps to get email server details to the user. The Service URL of the module is supported by the below given link- https://www.enterice.com/ICEAPI/api/EmailAdmin/GetEmailServerDetails •Allowed for- Admin •Json Formats- 1. Code snippet for Web Service Use- GetEmailServerDetails {  “EmailServerId”: 74,  “Token”: “eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJvcmdpZCI6MTI4LCJ1c2VybmFtZSI6ImRzYUBnbWFpbC5jb20iLCJleHAiOjE0ODI0MTk1NDV9.XgR8TsDNwmsUezVykeUzGcISUsmpT5Nx-aUYaMScmDw” } 2. Description for Request Parameters- S.No Name Type Description 1 Token String Authentication Token 2 […]