This module is used to update the service level. The Service URL of the module is represented by the following link-
https://www.enterice.com/ICEAPI/api/EmailAdmin/UpdateServiceLevel
•Allowed for-
Admin
•Json Formats-
1. Code snippet for Web Service Use-
UpdateServiceLevel
{
“SLAId”: 45,
“SLAName”: “SalesRule”,
“SkillId”: 665,
“UserId”: 1167,
“OrgId”: 128,
“IsActive”: false,
“Token”: “eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJvcmdpZCI6MTI4LCJ1c2VybmFtZSI6ImRzYUBnbWFpbC5jb20iLCJleHAiOjE0ODI0MTk1NDV9.XgR8TsDNwmsUezVykeUzGcISUsmpT5Nx-aUYaMScmDw”
}
2. Description for Request Parameters-
| S.No | Name | Type | Description |
| 1 | Token | String | Authentication Token |
| 2 | SLAId | Int | Id of service level |
| 3 | OrgId | Int | Id of organization |
| 4 | SkillId | Int | Id of skill |
| 5 | UserId | Int | Id of user |
| 6 | SLAName | String | Name of service level |
| 7 | IsActive | Bool | True=Active, False=Not active |
3. Response Example-
Success:
{ “Message”: ” Success” }
Fail:
{“Message”:”The request is invalid.”}