A user can update response template through the use of this module. The Service URL of the module is represented by the following link-
https://www.enterice.com/ICEAPI/api/EmailAdmin/UpdateResponseTemplate
•Allowed for-
Admin
•Json Formats-
1. Code snippet for Web Service Use-
UpdateResponseTemplate
{
“ResponseTemplateId”: 51,
“SkillId”: 152,
“TemplateId”: 1,
“Name”: “Customer Acknowledgement Email”,
“Description”: “Customer Acknowledgement Email”,
“Subject”: “Thanking you”,
“HTMLText”: “Thank you”,
“PlainText”: “Thank you”,
“OrgId”: 128,
“Token”: “eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJvcmdpZCI6MTI4LCJ1c2VybmFtZSI6ImRzYUBnbWFpbC5jb20iLCJleHAiOjE0ODIzMzUyNzR9.Lp-XOpkfsXoDcLTyGIYCK1NkY7e0ECuNiDIAm_Wyrls”
}
2. Description for Request Parameters-
| S.No | Name | Type | Description |
| 1 | Token | String | Authentication Token |
| 2 | ResponseTemplateId | Int | Id of response template |
| 3 | SkillId | Int | Id of skill |
| 4 | TemplateId | Int | Id of template |
| 5 | Name | String | Name of auto response template |
| 6 | Description | String | Description of auto response template |
| 7 | Subject | String | Subject of auto response template |
| 8 | HtmlText | String | Html text of auto response template |
| 9 | PlainText | String | Plain Text of auto response template |
| 10 | OrgId | Int | Id of Organisation |
3 Response Example-
Success:
{ “Message”: ” Success” }
Fail:
{“Message”:”The request is invalid.”}